Your Privacy Fully Secure

1 Introduction & Scope

bd1991Welcome to Privacy Policy Our Website bd1991.org and how your personal information is collected, stored, used, and protected when you use our mobile application. By continuing to use our platform, you are considered to have fully accepted this Privacy Policy.

Bd1991 is a trusted online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right, which is why we only collect information that is strictly necessary to provide our services.

This policy applies to all of the following:

• Anyone visiting the bd1991 website
• Registered members & active players
• Mobile App Users
• Individuals who contact customer support

2 What Information We Collect

Bd1991 collects various types of information to manage your account, ensure security, and deliver a better service. The categories of data we collect are outlined in detail below:

3 How We Use Your Information

Bd1991 uses collected data solely for specific, defined purposes. Each use case is clearly described below:

• Account Management: For registration, login, password recovery, and updating account settings.
• Identity Verification: To complete the KYC process for fraud prevention and anti-money laundering compliance.
• Financial Transactions: To securely process deposits and handle withdrawal requests.
• Customer Support: To promptly resolve your complaints, queries, or requests.
• Security Monitoring: To detect suspicious logins or transactions and keep your account secure.
• Responsible Gaming: To analyze gaming behavior and recommend limits where necessary.
• Promotional Communications: To send you offers and bonus updates, with your consent.
• Legal Obligations: To meet regulatory requirements.

We never sell your data to marketing companies, and we do not share it with third parties without your consent.

4 Data Sharing Policy

Bd1991 shares your personal information only in strictly limited circumstances and on a strictly need-to-know basis. Our data-sharing policy is fully transparent:

• Payment Providers: Only the minimum necessary information is shared with approved payment gateways such as bKash, Nagad, and Rocket to process financial transactions.
• Game Providers: Session data may be shared with internationally certified game developers as required to operate the games.
• Law Enforcement: Information may be disclosed where legally required — for example, under a court order, regulatory directive, or serious criminal investigation.
• Technology Partners: Limited data may be shared with contracted technology partners to ensure the platform's security and functionality.

5 Cookies & Tracking Technologies

The bd1991 website and app use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your language preferences and other settings.
• Analytics Cookies: Collects platform usage statistics to help improve our services.
• Session Cookies: Automatically deleted when the browser is closed.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

6 Data Retention Period

Bd1991 retains your information only for as long as necessary. The retention periods for each data type are listed below:

• Account Information: For the full duration the account is active and for 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by legal obligations.
• KYC Documents: 5 years from the date of verification, or the period required by law.
• Gaming History: 3 years for responsible gaming monitoring.
• Customer Service Records: 2 years from the date of last contact.
• Website Logs: 90 days for security analysis.

Once the designated retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.

7 Your Privacy Rights

Bd1991 believes every user should have full control over their own data. As a user of our platform, you have the following rights:

To exercise any of these rights, please contact our support team. We typically process requests within 30 business days.

8 Children's Privacy

bd1991 For individuals aged 18 and above only. We do not knowingly collect data from anyone under 18.

If we become aware that data has been collected from a minor, the account will be closed immediately and all associated data will be permanently deleted.

9 Security Measures

Bd1991 employs industry-leading security technology to protect your data. Our security framework operates across multiple layers:

• 256-bit SSL Encryption: All communication between your device and our servers is encrypted.
• Two-Factor Authentication (2FA): An extra layer of security during login and large withdrawals.
• Firewall Protection: Advanced firewalls are actively maintained to block unauthorized access.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access Controls: Only authorized personnel can access your data, and only to the extent necessary.

Please note, however, that no method of transmission over the internet is 100% secure. Use a strong password and never share your login credentials with anyone to keep your account protected.

10 Changes to the Privacy Policy

Bd1991 may update this Privacy Policy from time to time due to business needs, legal changes, or technical improvements. For any such changes, our commitment is:

• Changes will be published on this page at least 15 days before taking effect.
• For significant changes, an SMS will be sent to your registered mobile number.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please reach out to our support team. We are always ready to help.